Nationwide Truck Brokers, Inc. (“NTB”, “we”, or “us”) has adopted this Privacy Policy in order to inform you of our policies and practices with respect to information collected from our online website (the "Site"). This privacy policy applies to the Site and also to all products and services offered by NTB but does not apply to any other information, website, or application not owned and operated by NTB. By using this Site, or otherwise by providing information to us, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Please review this Site periodically, because we may update this Privacy Policy from time to time. Each time you visit the Site, or provide us with information, you are, by doing so, accepting the practices described in this Privacy Policy at that time.


We value your privacy and, unless otherwise stated in this Privacy Policy, will not sell your personal information without your consent. This section gives a brief overview of our data collection and use policies. Please see below for a more detailed discussion of each topic.

We collect the following information:

  • Personal information that you provide us on a voluntary basis.
  • Information that your browser routinely shares with websites.

We use and disclose the information we collect for the following purposes:

  • To provide the products or services you request
  • To process your job application and make hiring/recruiting decisions.
  • To respond to your customer service and support requests.
  • To help us improve our Site or services and to help us understand our users and their preferences.
  • To our contractors who provide supporting services so that they can access information needed for such services, but only on terms consistent with this policy.
  • To protect our business interests or the rights of others, when required by law, to cooperate with law enforcement, or in connection with the sale or merger of all or part of our business.

The Site uses the following tracking technologies:

  • Cookies, web beacons and similar technology track movement across our website and help us keep track of our Site’s users and their preferences.

Other details about our practices:

  • Although the Site may contain links to other websites, this policy applies only to the Site and the products and services offered by NTB.
  • We use your personal information only for the purposes for which it is collected and consistent with this policy, and we retain your information as permitted by applicable law.
  • We may update this policy from time to time by posting an updated version on the Site, but we will allow you to opt in to any material changes in how we use your previously collected personal information.

Personal Information We Collect

You may browse our site without providing us any personal information. We may, however, collect personal information that you provide to us on a voluntary basis. For example, we may collect personal information when you fill out a job application on the site, subscribe to our newsletter, fill out an informational form, or in connection with other activities, services, features or resources we make available on our Site, or otherwise to our customers. The information we collect may include your name, email address, mailing address, phone number, and social security number (if you are filling out a job application online). You may always refuse to supply personal information to us, except that it may prevent you from engaging in certain Site related activities.

Non-personal information

We may collect non-personal information about Users whenever they interact with our Site. Non-personal information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How we use collected information

We will generally use the information that we collect to provide the requested products or services, to help us understand our customers and the users of our Site, and to market our products and services. The following provides a more specific discussion of our use and disclosure practices for the information that we collect. We will seek your consent before we use your personal information for any other purposes.

If you file a job application on our Site, we may use the personal information that you provide to make hiring and recruiting decisions regarding your application. For example, we may use the personal information that you provide to check your references, run background checks, and contact you about potential job opportunities.

We may use the personal information you provide to us to respond to your customer service requests and support needs. We may also use the personal information that you provide to us to communicate with you about products or services that we believe you may be interested in. For example, if you provide us with your email address, may use the email address to respond to your inquiries, questions, and/or other requests, and, if you have opted-in to our mailing list, we may send you emails that may include company news, updates, or related product or service information. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via the Site.

We may use non-personal information, in the aggregate, to understand how our users, as a group, use the services and resources provided on our Site. We may also use any feedback that you provide to improve our products and services.

We may release your information without prior notice when we believe it is appropriate to prevent fraud; to comply with law or to cooperate with law enforcement activity or other governmental request; to respond to subpoenas, court orders or administrative agency requests for information; to enforce our policies; to protect the rights, property and safety of our business and of others; or when required or otherwise permitted by law. For example, we may share information with law enforcement to reduce the risk of fraud or if someone uses or attempts to use our Site for illegal reasons. If there is a sale or merger of the company, division or business unit that operates this Site, we may also transfer the information we have collected in connection with such sale or merger.

Web browser cookies

Our Site may use “cookies” to enhance your experience. A cookie is a small text file containing alphanumeric characters that is stored on your computer and uniquely identifies your browser. We may use cookies to monitor which portions of our Site receive the most traffic, or to keep track of our users’ preferences. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. However, if you do so, note that some parts of the Site may not function properly.

How we protect your information

We will use commercially reasonable and appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. However, we cannot provide absolute assurances against, and will not be liable for, any breaches of data security or confidentiality due to system failures or unauthorized access by third parties, or other causes beyond our reasonable control.

Sharing your personal information

We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal information regarding the visitors and users of our Site with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission, and provided the third parties are bound to comply with the practices described in this Privacy Policy. If there is a sale or merger of the company, division or business unit that operates this Site, we may also transfer the information we have collected in connection with such sale or merger.

Third party websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these third-party sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing on and interacting with any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

NTB, Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. However, we will allow you to opt in to any material changes in how we use your previously collected personal information.


At this time the Site does not recognize automated browser signals regarding tracking mechanisms, which may include “do not track” instructions. However, you can change your privacy preferences regarding the use of cookies and similar technologies through your browser.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

NTB, Inc.
NTB, Inc. Corporate Offices
4203 Roger B Chaffee Memorial Blvd Suite 2
Wyoming, MI 49548-3476
(616) 878-5554

This document was last updated on April 13, 2015